This Privacy Policy explains how your information is handled when you visit the website operated by PRİME MAKİNE SANAYİ VE ROBOTİK SİSTEMLER TİCARET LİMİTED ŞİRKETİ. For detailed information on personal data protection, please see our Data Protection Notice.
Our Approach
We collect only the information you send us yourself. We do not build a browsing profile of you and we do not share data with advertising networks.
Information We Collect
- What you send us: Information shared through the contact or quote form, the technical service request, the newsletter subscription and the chat assistant.
- Recorded automatically: Your IP address and the submission time, recorded for security when you submit a form.
- Visit statistics: A cookie-free counter measures how often pages are viewed. IP addresses are anonymised and hashed daily in an irreversible way; visitors are not matched to identities. The data is deleted after 90 days.
How We Use the Information
- To answer your requests, prepare quotes and manage the service process
- To provide information about our products and services
- To protect the security of the site and prevent abuse
- To meet our legal obligations
Sharing With Third Parties
We do not sell or rent your information and we do not share it with third parties for marketing. Sharing occurs only in these cases:
- Our service providers: the hosting provider and the e-mail delivery infrastructure.
- Chat assistant: only if you use it, your messages are sent to OpenAI’s infrastructure to generate a reply.
- Legal requests: to competent authorities where required by law.
File Uploads
Photographs, documents and videos attached to the technical service form are not stored at a publicly accessible address on the web server. Only an authorised user can access them through an authenticated link, and the files are deleted together with the record they belong to.
Security
Form submissions are protected against spam and communication runs over an encrypted connection (HTTPS). Even so, no transmission over the internet can be guaranteed to be completely secure.
Children’s Data
The site is not directed at anyone under 18 and we do not knowingly collect personal data from children.
Your Rights and Contact
To exercise your rights of access, correction and erasure, use the application procedure in our Data Protection Notice or write directly to hello@primemakinesanayi.com.
Changes
This policy may be updated. The current version is always published on this page.
Related pages: Cookie Policy · Terms of Use · Contact
